app refund

How to Get a Refund for a Useless Android App

Anytime we find out that we have purchased a piece of crap, we normally take it back so as to get a refund or in other case a replacement. In order to keep off bad publicity, most of the companies take back the returned faulty merchandise. With this trend, you might think that it’s the same case with digital goods like the Android apps, but in reality it’s hell. The official policy by Google only accepts refunds for Android app within 15 minutes after making a purchase.

This article will show you the ways how you can get a refund for an Android App that doesn’t function as advertised in the Google Play Store.

Within the first 15 minutes

In case you buy an Android app and then you come to know that it’s in bad condition, you can ask for a refund within the first 15 minutes after purchasing. The information is clearly stated after buying via the Play website or on your phone.

In December 2010, Google changed the policies from 24 hours period to 15 minutes period insisting that the 15 minutes are enough for one to establish whether they like the purchased application or not. In addition, Google lads were also trying to avoid circumstances where app refundgames are also returned after being played for 24 hours.

If you want to get a refund within 15 minutes, tap on the “Refund” option on the app located in your phone’s Play Store and you’ll get a refund. When the 15 minutes are up, you only have one option available which is “Uninstall”.

Google policy can be affected by problems such as; you can be affected by bad network, having to answer an urgent phone call once the download completes.

Getting a Refund from the Developer

Google has recommended that the buyers ought to have a direct contact with the developers once the 15 minute time frame passes. The success story for a refund will rely on the refund policy of the developer and your reasons to get a refund. For most developers, they don’t accept any refunds for digital items. You can only get a refund from a developer once you prove that the app is faulty and cannot function as advertised. Always watch carefully the Google Play reviews before making any purchase for the digital products.

When seeking a refund from developers, you can get their contact information on the Play Store. Also you can email the developer directly or even go to their website and read their TOS and refund policies.

Getting a Refund from Google

In some cases, Google can issue refunds though it’s a long process. For instance, in the Google’s Developer Distribution Agreement, refunds are authorized to buyers of faulty products that cannot be previewed within 48 hours after purchase.

If nothing bears fruits, then you can Chargeback.

If shit happens and doesn’t seem to be cleaned up in the near future, you can take drastic measures to get back your hard earned cash. Holla your credit card company or bank to recover your money. What you really need has to show that there is a breach of contract by the other party.

When you purchase a shit of an item which doesn’t function as advertised is a clear breach of contract. Save screenshots that show developers adverts as evidence. Most card brands give 120 days for you to dispute a transaction.

Immediately after getting your complaint, your credit issuer will contact the involved credit card association which will henceforth notify Google on the issue. If the chargeback is below $10, the developer will deposit through the Google Wallet account immediately. If the amount exceeds $10, Google informs the developer through the email and seeks any information if the developer contests the chargeback.

This involves messages between you and the developer. There after Google review the details and come up with a conclusion on whether to contest the chargeback. If you have a genuine case, you r money should be refunded in a few days.


It’s a hell of a process trying to get a refund for a faulty Android app. It’s advisable to never mess with unpopular apps on the Play Store. Make sure you go through review before buying any app, this will definitely save you the agony.

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Our Pick of the Best Tech Sites

If you’re an avid tech nut,and it’s pretty likely you are one if you’re reading this, you probably already have your favorites among tech websites and blogs, which offer daily tech news, gadget reviews and basically anything a tech-head might find interesting. It doesn’t matter if you’re an enthusiast or a professional, there is something for everyone. This is our attempt at compiling a list of our favorite tech sites, based on our preferences and expectations. While being far from definitive, it represents a good overview of what’s out there. Have a look at our pick of essential tech sites. Read More


The Digital Darkroom: Free Alternatives to Photoshop

People are obsessed with photos. Proof? Just consider the fact that every cell phone has a camera, with some models crossing the 40 megapixel mark, and the popularity of Instagram. This should be a great thing: all this amazing imaging technology becoming cheaper and more accessible, allowing for all that talent and creativity to materialize. In theory, yes. In reality, all we get is a bunch of people taking selfies.

Luckily, there are still people which know that it’s not enough to take a snapshot and upload it directly from your camera. It’s just that: a snapshot. A photograph is something more, and crafting a good photo takes some effort on your part. We’re not going to get into photography principals at this time. We are going to assume that you already know all you need to know about them and the only thing you need is the right set of software tools to achieve your goal. The obvious choice would be Adobe Photoshop, but you may not have the cash, or you are too intimidated by all the options it has to offer. However, let’s consider some of the free alternatives and see what’s what.

Thanks to Gimp


Available for Windows, Mac and Linux, GNU Image Manipulation Program, or GIMP for short, is a free, open-source image editor, offering Photoshop functionality at zero cost. How does it fair against Photoshop? Pretty good actually, with all of the standard tools, such as brushes, layers, effect and so on. The thing is, the list of features is so extensive, that it might steer away some of the novice users from the editor. On the other hand, more experienced users will love it. And for those who still prefer Photoshop, but want to save money, there is Gimpshop, which is essentially GIMP with interface similar to that of Photoshop.


If you don’t need everything that GIMP or Photoshop have to offer, but still you want something that allows for a bit more than basic image editing, then Paint.NET may be just the thing.Its interface resembles Photoshop, and you have your floating toolbars, color palettes, layers, image history and a menu bar on top, which has your usual options. Apart from every conceivable tool, there is also a bunch of eye-popping effects you can apply to your image. Paint.NET is a Windows only editor.


PicMonkey is a Web-based image editor that runs on any browser that supports flash. The greatest thing about PicMonkey is its simplicity and ease of editing a photo. Your will have tons of fun editing your pics, as PicMonkey offers themed extras with tools that can make you appear like a zombie or a vampire in the photo, which is something you can play with, especially on Halloween. Basic editing, such as cropping, rotating, resizing or sharpening is still there, and you don’t need to log in to access that. Although PicMonkey is free, it does make money through ads, so if you want an ad-free version, you need to upgrade for a small fee, for which you will get some additional effects and features.

Just a quick selection of the best alternatives – other brands are available!

Nokia Lumia 720

Through the Glass: The Nokia Lumia 720

Being a hardcore Windows user and a bit stubborn when it comes to accepting changes, I’ve never really caught up with the whole Android craze, so the prospect of having a great Windows phone, with outstanding built quality and fantastic camera sounds really tempting. Enter the Nokia Lumia 720.

To be honest, I’m a bit biased when it comes to Nokia. I still own (and use) the legendary Nokia 3310, which was a massive success and without a doubt one of the best cell phones ever. That fact has very little to do with their current cell phones, but, like I said, I’m biased.

Looking Good

So,let’s deal with the superficial stuff first. The sleek design of the Lumia 720’s polycarbonate unibody casing (I

Nokia Lumia 720
Nokia Lumia 720

would have never thought a yellow phone could look this awesome) catches your eye right from the start. On the side, there are several buttons, such as the volume rocker button, power/sleep and camera shutter buttons, and on the top, there is a 3.5mm headphone jack. The body is 9mm thick, which makes it an easy fit for every pocket. As is always the case with Nokia, the build quality is superb and the device feels extremely sturdy and compact.

The bridge between the exterior and the interior come in the shape of a true gem: the 4.3-inch IPS touchscreen, protected by Corning Gorilla Glass, which is scratch-resistant. The resolution of the screen in 800×400 pixels, which is not exactly HD, but the overall impression is amazing. The image is sharp and clear, and the colors are vibrant. As far as sensitivity of the display is concerned, the fact that you can use Lumia 720 even if you’re wearing gloves should be enough for you to get an idea about how good it is. If not, we’ll just say that the same feature is usually found on top of the line models, such as Samsung Galaxy S4.


Next up is the performance. The Lumia 720 is powered by a dual-core 1GHz processor, along with 521MB of RAM, placing it firmly in the mid-range part of the market. Although some will be quick to point out that a lot of Android devices are more powerful, Windows built into the Lumia 720 has optimized architecture, therefore the device will be able to run any application with very little effort. You can even play some HD games to a certain extent, as you won’t feel the performance becoming too sluggish.

Granted, the Windows Market is not as densely populated as Google Play or Apple App Store, but you will still have access to essentials like Facebook, Twitter, What’s app and many others. 140,000 applications may not sound like much when compared to millions which are designed for Android, but Windows equivalents of those apps are guaranteed to appear, you just have to wait longer. Not an ideal situation, but it’s something you need to learn to live with.

Don’t worry, I didn’t forget the most important part. The camera! Based solely on its photographic abilities, Nokia Lumia 720 wipes the floor with its competitors and then some. The images are sharp and clear, with rich and accurate colors. You can also record 720p HD video at 30 fps, which is pretty great.

Optimized battery consumption allows for an entire day-and-a-half of use before you need recharge. The Lumia 720 also has 8GB of storage, Wi-Fi, NFC, GPS, Bluetooth 3.0 and comes with 7GB of space on Skydrive for free.

You still need a reason to go out and buy the Nokia Lumia 720?